Privacy Policy

Sponaugle Wellness Institute
c/o Privacy Officer
300 East State Street Unit 226
Oldsmar, FL 34677
(877) 736-7180

Effective Date: 11/06/2015
Updated: 06/23/2023

This Privacy Policy describes how Florida Detox. (“Sponaugle Wellness Institute”, “SWI” “we,” “us,” or “our”)  Collects, uses, and shares information about you that we obtain through websites with URLs ending in sponauglewellness.com  (collectively, the “Sites”). This Privacy Policy does not apply to our offline data collection activities unless otherwise stated below or at the time of collection.

The practices described in this Privacy Policy are not applied to protected health information. Our Joint Notice of Privacy Practices describes our protected health information privacy practices. Concerning information you submit through the “request an appointment” form on the Sites, once we have accepted such information, our handling of that information is governed by the Joint Notice of Privacy Practices.

SWI places the highest importance on maintaining your personal information’s safety, accuracy, and confidentiality. We believe in fostering an environment of trust and clarity. In light of this, we have developed this detailed Privacy Policy to explain how we manage and protect your personal data. This policy is applicable to all users who interact with our digital platforms or engage with our services, including our main website, sponauglewellness.com

Here is a roadmap to our privacy notices and policies:

Our Global Website Privacy Notice generally covers all visitors to our website, subject to the provisions of our GDPR or California Notices where applicable.

Our California Privacy Policy describes how we handle the personal information of California residents (as defined in Section 17014 of Title 18 of the California Code of Regulations) and the rights of such residents under the California Consumer Privacy Act of 2018 (“the CCPS”).

Our Cookie Policy provides information on the cookies we apply, including how you can manage your cookie preferences.

Our Notice at Collection for California Applicants describes how we collect the personal information of California residents who submit applications for employment or partnership for consideration by our US office in accordance with the California Consumer Privacy Act of 2018 (“the CCPA”).

Table of Contents

1. Information Collection

2. Information Utilization

3. Information Security

4. Use of Cookies

5. Information Disclosure

6. Terms and Conditions

7. Policy Exclusivity

8. User Consent

9. Inclusion of Cookie Policy

10. Updates and Amendments

1. Information Collection

SWI collects your personal information when you interact with our website, for instance, when you fill out a form or register for our services. We might ask you to provide your name and email address, but you are also welcome to explore our website anonymously.

When ordering or registering on SWI’s websites, as appropriate, you may be asked to enter your name or email address. You may, however, visit SWI’s site anonymously.

We collect the information you provide directly to us through the Sites. For example, we collect information when you sign up for an appointment or consultation, subscribe to receive notifications, donate or purchase, apply for a job, or otherwise communicate with us through the Sites.

The information we collect from you may include personal information. “Personal Information” is information that, whether alone or in combination with other information, can be used to identify an individual (such as first and last name, e-mail address, home address, telephone number, payment card information, or date of birth).  Information that has been de-identified such that it cannot be connected to an individual is not considered Personal Information for purposes of this Privacy Policy.

Information We Collect Automatically

When you access or use the Sites, certain information about your use may be collected automatically.  For example, we may collect your IP address, device identifier, browser type, domain name, operating system characteristics, data regarding the device you’re using, and information about your visit, such as access times, duration, and how you arrived at the Sites.  This usage information may be combined with Personal Information, in which case we would treat the combined information as Personal Information.

In addition to logging information about your visit, we may use various tracking mechanisms such as cookies, web beacons (also known as tracking pixels), and embedded scripts (collectively, “Tracking Technologies”) to collect information about interactions with our Sites or e-mails automatically.

• Cookies are small text files that a web page server places on your hard drive. The use of cookies is a common practice on many websites. We may place cookies on your computer to recognize you on the Sites during future visits, measure web traffic, offer you certain products or services, or customize your visit. We use both session ID cookies and tracking cookies. Session cookies make navigating the Sites easier, and they expire when you close your browser. Tracking cookies help us understand how you use the Sites and enhance your user experience, and they remain on your hard drive for an extended period of time. Your Internet browser may include settings that permit you to block cookies or to be notified when cookies are placed. Please be aware that if you use these mechanisms to block or remove cookies, certain features and functions of the Sites may be unavailable or not operate optimally.
• Web Beacons (also called “tracking pixels”) are small graphic images, also known as “Internet tags” or “clear gifs,” that are embedded in web pages and e-mail messages. Web beacons may be used for various purposes, such as to count the number of visitors to the Sites, to monitor how users navigate the Sites, or to verify how many articles or links were viewed.
• Embedded Scripts are designed to collect information about your interactions with the Sites. These scripts are temporarily downloaded onto your computer from our web server or the server of a third party with whom we work. They are active only while you are connected to the Sites and are deleted or deactivated after that.

Additional information about Tracking Technologies and your choices concerning their use are explained below in the Analytics Section and under Your Choices.

Information from Other Sources

We also may obtain information about you from other sources, such as other non-profit organizations, and combine that with the information we collect about you. To the extent we combine such third-party sourced information with Personal Information, we collect directly from you on the Sites, and we will treat the combined information as Personal Information under this Privacy Policy. We are not responsible for the privacy statements or practices of third parties or on any other websites or online services that we do not control.

2. Information Utilization

We utilize the information collected to enhance and personalize your experience with SWI. This data helps us customize our services to match your needs and improve our website based on your feedback and interactions.

• Facilitate, manage, personalize, and improve your online experience;
• Respond to your comments, questions, and requests, provide customer service, send you informational notices, and contact you if we need to obtain or provide additional information;
• Manage your online account(s), including purchases, orders, payments, returns, and exchanges;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Communicate with you about products, services, offers, promotions, coupons, newsletters, and events and provide information we think will be of interest to you;
• Conduct research and analysis, including focus groups and surveys about current services or potential new services;
• Prevent and address fraud, breach of policies or terms, and threats or harm; and

Send you advertisements and communicate with you regarding services, products, and events we think may interest you.

3. Information Security

Protecting your personal information is a principal priority at SWI. We have in place robust security measures to safeguard your data when you access, submit, or retrieve your personal information on our website.

We take reasonable measures to help protect personal information collected through the Sites from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction.  Nevertheless, transmission via the Internet is not completely secure, and we cannot guarantee the security of your information collected through our Sites.

4. Analytics Services, Advertising, & Online Tracking

Our website uses cookies to monitor advertisements and gather aggregate data about site traffic and interactions. This enables us to offer superior site experiences and tools in the future. We may also collaborate with third-party service providers to better understand our site visitors.

We may engage and work with third parties to serve advertisements on our behalf on the Sites or other websites and to provide analytics services about the use of the Sites and the performance of our ads and content on other websites. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to visitors, both on the Sites and on other websites, based on the visitors’ interests as reflected by their browsing habits. Third parties may use cookies and other Tracking Technologies to automatically collect information about you and your activities, such as registering a unique identifier for your device and tying that to your online activities on and off of our Sites. We may use this information to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity.

Information about your use of the Sites and other websites may be collected using Tracking Technologies across time and services and used for various purposes, such as to associate different devices you use and to deliver relevant and retargeted content, including interest-based ads.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Sites are not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, click here.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Information Disclosure

SWI is committed to your privacy and does not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they maintain this information’s confidentiality.

6. Terms and Conditions

Please visit our Terms and Conditions section at Terms & Conditions, which establishes the use, disclaimers, and limitations of liability governing our website.

7. Policy Exclusivity

This privacy policy applies exclusively to information gathered via the SWI website and does not extend to information collected offline.

8. User Consent

By accessing and using the SWI website, you consent to this Privacy Policy.

9. Inclusion of Cookie Policy

We have included a comprehensive Cookie Policy to elucidate how cookies and similar technologies manage and provide our services.

10. Updates and Amendments

We reserve the right to update or amend this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Questions or Concerns

Reading these privacy notices will help you understand your privacy rights and choice. Please only use our services if you agree with our policies and practices. If you still have any questions or concerns, please contact us at [email protected].

Please note that by using SWI’s website and services, you acknowledge that you have read, understood, and agreed to our Privacy Policy and related practices.

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), we are required to maintain the privacy of your Protected Health Information (“PHI”) and provide you with notice of our legal duties and privacy practices with respect to such PHI.

We are required to abide by the terms of the Notice currently in effect. We reserve the right to change the terms of our Notice at any time and to make the new notice provisions effective for all PHI that we maintain. If we change the terms of our Privacy Notice, the revised notice will be posted on our website. If you should have any questions or require further information, please get in touch with our Privacy Officer at (727) 945-9198.

Acknowledgment of Receipt of This Notice

You will be asked to provide a signed Acknowledgment of Receipt of this Notice. Our intent is to make you aware of the possible uses and disclosures of your PHI and your privacy rights. The delivery of your services will in no way depend upon your signed Acknowledgment. If you decline to sign an Acknowledgment, we will continue to provide your services. We will also use and disclose your PHI for treatment, payment, and healthcare operations when necessary.

How We May Use or Disclose Your Health Information

Except as may be otherwise prohibited by state or federal law, the following describes the purposes for which we are permitted or required by law to use or disclose your health information without your consent or authorization. Any other uses or disclosures will be made only with your written authorization and you may revoke such authorization in writing at any time, except to the extent that we have already relied on the authorization.

Your Financial Information: We collect and use several types of financial information to carry out our business activities. This includes information that you give to us on applications or other forms, such as your name, address, age, and dependents. We keep and share financial records such as insurance coverage and payment history, when necessary, with our employees, affiliates, business associates or others who need it to provide services, to do business, for health care operations, or for other legally allowed or required purposes.

Treatment: We may use or disclose your health information to provide you with medical treatment, services, or supplies. For example, we may obtain information that may assist us in managing treatment or your overall health or may disclose information for the purpose of coordinating or managing your healthcare, such as consulting with another practitioner regarding your medications, treatment or condition. We may contact you regarding appointments or test results.

Payment: We may use or disclose your health information to obtain payment for the treatment, services or supplies provided to you. For example, we may submit information on your behalf to your insurance carrier. That information may include your name, your diagnosis, and treatment or supplies used in the course of treatment. Your information may be disclosed to one or more intermediaries employed by your health insurer including, but not limited to, benefits managers and claims administrators.

Health Care Operations: We may use or disclose your health information for health care operations. Healthcare operations include, but are not limited to, quality assessment and improvement activities, employee review and development activities, review and audit activities, and management and general administrative activities. For example, members of our quality improvement team may use information in your health record to assess the quality of care that you receive and determine how to continually improve the quality and effectiveness of the services we provide.

Business Associates: There may be instances where services are provided to our organization through contracts with third-party “business associates.” Whenever a business associate arrangement involves the use or disclosure of your health information, we will have a written contract that requires the business associate to maintain the same high standards of safeguarding your privacy that we require of our own employees and affiliates.

Communication with Family, Caregivers, and Close Friends: We may disclose your PHI to a family member, other relative, a close personal friend or any other person identified by you when you are present for, or otherwise available prior to, the disclosure, if we obtain your written agreement or provide you with the opportunity to object to the disclosure and you do not object.

Public Health: Consistent with applicable federal and state laws,we may disclose your PHI for the following public health activities:(1) to report health information to public health authorities for the purpose of preventing or controlling disease, injury or disability; (2) to report child abuse and neglect, elder abuse, domestic violence or any other form of abuse to a government authority authorized by law to receive reports of such abuse, neglect, or domestic violence; (3) to any state agency in conjunction with a federal or state health benefit program; (4) to report information about products under the jurisdiction of the U.S. Food and Drug Administration; (5) to report information to your employer as required under laws addressing work-related illnesses and injuries or workplace medical surveillance; (6) to prevent a serious threat to your health and safety or the health and safety of the public or another person; and (7) as required by state law for other public health activities.

Health Oversight Activities: We may disclose health information to a health oversight agency for activities authorized by law, including audits, investigations, inspections, and licensure.

Marketing: We may, as permitted by law, use or disclose your health information, as necessary, to provide you with recommendations for alternative treatments, therapies, health care providers or care settings.

Research: We may disclose de-identified information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information.

Fund Raising: We may contact you as part of a fundraising effort. You have the right to opt out of these communications.

Workers’ Compensation: We may disclose your PHI as authorized by and to the extent necessary to comply with state law relating to workers’ compensation or other similar programs.

Specialized Government Functions: We may use and disclose PHI to units of the government with special functions, such as the U.S. military or the U.S. Department of State under certain circumstances required by law.

Law Enforcement Purposes: We may disclose your PHI to the police or other law enforcement officials as required by law or in compliance with a subpoena or court order.

Lawsuits and Disputes: We may disclose health information about you in response to a subpoena, discovery request, or other lawful order from a court.

Judicial and Administrative Proceeding: We may disclose your PHI in the course of a judicial or administrative proceeding in response to a legal order or other lawful process.

Decedents: We may disclose PHI to a coroner or medical examiner as authorized by law.

Organ and Tissue Procurement: If you are an organ donor, we may disclose your PHI to organizations that facilitate organ, eye or tissue procurement, banking or transplantation.

As Required by Law: We may use and disclose PHI when required to do so by applicable federal, state or local or other law not already referred to in the preceding categories.

Authorization: We will get your written permission before we use or share your PHI for any other purpose, unless otherwise stated or referred to specifically or generally in this Notice. You are not required to authorize any additional uses or disclosures of your PHI, and you may withdraw any authorization you do provide at any time, in writing. We will then stop using your information for that purpose. If, however, we have already used or shared your information based on your authorization, we cannot undo any actions we took before you withdrew your permission.

Your Rights Regarding Your Health Information

The following describes your rights regarding the health information we maintain about you. To exercise your rights, you must submit your request in writing to our Privacy Officer at Sponaugle Wellness Institute, 300 East State Street Unit 222, Oldsmar, FL 34677, or [email protected].

Right to Request Restrictions: You have the right to request that we restrict uses or disclosures of your health information to carry out treatment, payment, health care operations, or communications with family or friends. We are not required to agree to a restriction. If, however, you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer, and we must agree to that restriction unless disclosure is otherwise required by law.

Right to Receive Confidential Communications: You have the right to request that we send communications that contain your health information by alternative means or to alternative locations. We must accommodate your request if it is reasonable and you clearly state that the disclosure of all or part of that information could endanger you.

Right to Inspect and Copy: You have the right to inspect and copy health information that we maintain about you in a designated record set. A “designated record set” is a group of records that we maintain such as enrollment, supply order history, or payment. If copies are requested or you agree to a summary or explanation of such information, we may charge a reasonable, cost-based fee for the costs of copying, including labor and supply cost of copying, postage, and preparation cost of an explanation or summary, if such is requested. We may deny your request to inspect and copy in certain circumstances as defined by law. If you are denied access to your health information, you may request that the denial be reviewed.

Right to Amend: You have the right to ask us to amend your health information for as long as we maintain such information. Your written request must include the reason or reasons that support your request. We may deny your request for an amendment if we determine that the record that is the subject of the request was not created by us, is not available for inspections as specified by law, or is accurate and complete.

Right to Receive an Accounting of Disclosures: Upon request, you may obtain an accounting of certain disclosures of your PHI made by us during any period of time prior to the date of your request provided such period does not exceed six years and does not apply to disclosures that occurred prior to April 14, 2003. If you request an accounting more than once during a twelve (12) month period, we will charge you a reasonable, cost-based fee for the accounting statement.

Right to Obtain a Paper Copy: You have the right to obtain a paper copy of this Notice of Privacy Practices at any time.

Potential Impact of Other Applicable Law: The HIPAA Privacy Rule generally does not preempt or override state privacy or other applicable laws that provide individuals with greater privacy protections. As a result, federal and state privacy laws that provide for a stricter privacy standard will be followed as described below.

Florida Law

We will only disclose your medical information with your written consent, except as required or permitted by law; for example, in a medical negligence action or administrative proceeding or in response to a subpoena from a court or the Florida Department of Health.

Alcohol and Drug Abuse Treatment Information

Alcohol and drug abuse treatment records are afforded special protections under Florida and federal law. We will not disclose any of your information regarding substance abuse treatment, nor will we acknowledge that you are a patient receiving alcohol or drug abuse treatment, without your written consent, except in the case of medical emergencies, for the purpose of scientific research, upon receipt of a court order or for audit and evaluation activities.

The law does not protect any information about a crime committed by a patient either at the program or against any person who works for the program or about any threat to commit such a crime, nor does it protect any information about suspected child abuse or neglect from being reported under Florida law to the appropriate authorities.

See 42 U.S.C. §§ 290dd-3 and 290ee-3; 42 CFR part 2. The violation of these provisions by a program is a crime. Suspected violations may be reported to appropriate authorities in accordance with Federal regulations.

How to File a Complaint if You Believe Your Privacy Rights Have Been Violated

If you believe that your privacy rights have been violated, please submit your complaint in writing to:

Sponaugle Wellness Institute
c/o Privacy Officer
300 East State Street Unit 226, Oldsmar, FL 34677

You may also file a complaint with the secretary of the Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Effective Date:

This Notice is effective as of November 6, 2015.